Services

Alert Services

The City of Lago Vista offers multiple ways to keep you informed and connected. Sign up for WarnCentralTexas for regional emergency alerts, use Notify Me to get City news and updates by email or text, and text TextMyGov for quick access to City services and reporting issues—all right from your phone.

Animal Control

Animal Control maintains a safe and secure city by providing a healthy environment for human and animal residents living in our community.

Building Permits

See a list of all projects that might require a permit through the City's Development Services Department.

Bulk Trash Events

The City of Lago Vista hosts two annual bulk trash events: the Texas Trash-Off in April and the three-day Fall Clean-Up Days event in October. These events are open to all Lago Vista residents with an active City utilities account for water, sewer, and trash services and are organized by the Public Works Streets Department.

Contractor Registration

To ensure development occurs according to the Lago Vista Municipal Code and accepted safety standards, we require that new construction projects and major remodels apply for a permit. As of January 1, 2023 most permits require the applicant to be registered with the City of Lago Vista in accordance with a recently adopted ordinance. The most recent list of registered contractors (updated monthly) and the violation record is available.

Digital Sign Application

The City’s digital sign, located on Lohman's Ford, is a great way to promote upcoming events open to the public. Community organizations can request to display event information on the sign by submitting a Digital Sign Application, providing the content to be displayed and paying the $15 fee.

Fire & Emergency Services

The City of Lago Vista does not operate its own fire department. Instead, fire protection and emergency response services are provided through a partnership with Travis County Emergency Services District #1 (ESD#1). This partnership ensures that residents and businesses receive high-quality fire suppression, rescue, and emergency medical services from a fully staffed and equipped regional team.

GIS Services

The City of Lago Vista’s Geographic Information System (GIS) provides interactive tools and downloadable maps to help residents, businesses, and developers access accurate location-based information. Our GIS services include detailed maps of City boundaries, zoning districts, utility infrastructure, street networks, and other key data. These resources are designed to support informed decision-making and provide easy access to geographic information about our community.

Green Center

The City of Lago Vista provides a number of green services that are available to residential utility customers at no additional cost. On the first Thursday and Saturday of each month, the Green Center serves as a collection center for tree trimmings, grass clippings and brush.

Holiday Display Application

Household Hazardous Waste

The City of Lago Vista partners with HHW Solutions to offer convenient doorstep collection of household hazardous waste. This service, included in the $1.10 monthly fee on residential utility bills, allows residents to safely dispose of items like paints, batteries, used motor oil, lawn and garden products, and household cleaners without waiting for special collection events. Pickup occurs on the fourth Monday of each month and must be scheduled no later than the Saturday prior.

Library

The Lago Vista Public Library is more than just books – it’s a vibrant community hub offering programs and services for all ages. From storytimes and summer reading clubs for kids to engaging workshops, book clubs, and technology classes for teens and adults, there’s something for everyone. The library also provides access to digital resources, public computers, meeting spaces, and special events designed to inspire learning and connection. Whether you’re looking to explore, create, or simply relax with a good book, the Lago Vista Public Library has you covered.

Municipal Court

The Lago Vista Municipal Court of Record, No. 1 has jurisdiction over all matters provided by state law and City ordinances. The Court is dedicated to impartially administering justice in a fair, efficient, and respectful manner to uphold public trust and accountability. The Court provides a variety of services to the public, including the ability to pay citations, access the schedule of court dockets and hearings, and obtain information about defensive driving, community service opportunities, and standing orders. Court staff are available to answer questions, administer oaths and affidavits, certify documents, and maintain official records as authorized by law.

Online Payments

The City of Lago Vista’s Online Payment Portal offers a convenient and secure way to pay for a wide range of services and fees—all in one place. Residents and visitors can use the portal to pay utility bills, court fees and citations, open records requests, pool passes, facility reservations, digital sign requests, event sponsorships and fees, and more.

Online Permits

The City of Lago Vista’s Online Permitting Portal makes it easy to apply for and manage permits from start to finish. This user-friendly system walks you through each step of the process, ensuring you have the information and documents needed for a complete application. Whether you’re applying for building, trade, or specialty permits, scheduling inspections, or checking the status of an existing application, the portal provides a convenient way to handle everything online—saving you time and trips to City Hall.

Open Records Request

The City of Lago Vista uses the NextRequest portal to manage all open records requests. Administered by the City Secretary’s Office, the portal provides a simple and transparent way to submit and track your requests online. Requests must seek records or information that already exist at the time of the request. In accordance with the Texas Public Information Act, the City is not required to create new information, conduct legal research, or answer general questions.

Police

The Lago Vista Police Department is committed to serving the community with integrity, professionalism, and compassion. Our officers provide a wide range of public services beyond law enforcement, including crime prevention programs, community education, and safety initiatives designed to support and engage residents.

Pre-Development Request Form

Programs

Report a Concern

The City of Lago Vista’s Citizen Request Tracker makes it easy to report issues or concerns directly from your phone or computer. Whether it’s a pothole, code violation, streetlight outage, or other non-emergency issue, the app allows you to submit a request, upload photos, and track its progress online. This convenient tool helps ensure that your concerns are routed to the right department quickly so they can be resolved as efficiently as possible.

Reservation Portal

Easily reserve City facilities online through the Reservation Portal. Whether you’re planning a gathering at the pool pavilion, hosting an event at Sunset Park, or scheduling time on the pickleball and tennis courts, the portal makes booking quick and convenient.

Trash, Recycling & HHW

Learn about the City's Trash, Recycling and Household Hazardous Waste Pickup Services.

Utility Services

The City of Lago Vista provides essential utility services, including water, wastewater, and trash collection, to our residents and businesses. Our Utility Billing Department is responsible for setting up new accounts, processing payments, managing service requests, and ensuring accurate and timely billing. Customers can conveniently pay their utility bills online, by mail, in person at City Hall, or through the automated phone payment system. The department is also available to answer questions about usage, rates, and service connections to help you manage your account with ease.